Emergency management

Be well prepared to quickly and effectively respond to pipeline incidents.

How CEPA members continuously improve performance

CEPA Integrity First® is a prime example of how Canada leads the world when it comes to environmental, social and governance (ESG) practices.

Canadians can be proud that the transmission pipelines they count on follow the highest ESG practices thanks to programs like CEPA Integrity First. It was created by CEPA members with the purpose of continuously improving the performance of Canada’s energy pipeline industry to protect the environment and ensure the safety of those who live and work around pipelines.

Through Integrity First, CEPA members work collaboratively to share their knowledge and innovations to drive industry-wide performance improvements in pipeline safety and environmental protection. Integrity First enables pipeline companies to work together to make our industry better – focusing on safety, transparency and responsible operations – striving toward our goal of zero incidents.

7 key priorities:

Integrity First cycle
Integrity First ensures that each priority is put through a six-stage process that is built on a solid foundation of strategic communications and change management to drive continuous improvement.


CEPA members are prepared for any emergency. While pipeline emergencies are rare, operators respond quickly and effectively to incidents through careful planning, ongoing practice and extensive preparation. Emergency exercises are run to practice and tighten procedures. Incidents are examined to improve operations. All members are prepared to come to the aid of other members when called.

Priority commitments

Key Integrity First commitments have been identified to coordinate the efforts of organizations involved to continuously improve emergency preparedness:

  • Regularly assess pipelines and rights-of-way and apply risk-management practices to minimize adverse impacts to people, property or the environment in an emergency situation.
  • Meet or exceed all new and existing regulatory requirements applicable to operations and monitor compliance.
  • Work closely with local emergency response agencies and community members to address their needs and concerns in the event of an emergency.
  • Have emergency response plans in place that follow an internationally recognized emergency response system.
  • Have the equipment, resources and highly trained emergency response personnel necessary to respond effectively in any emergency.
  • Regularly review emergency response plans, conduct drills and share lessons learned with peers to continuously improve response capabilities.
Priority stage

Integrity First ensures that each priority is put through a six-stage cycle that is supported by CEPA and built on a solid foundation of strategic communications and change management.

Find out more about the cycle and each stage.

393 Emergency response exercises

In 2019, CEPA members held 393 emergency response exercises, ranging in complexity from emergency drills to full-scale exercises with participation from multiple agencies and jurisdictions, and mobilization of personnel and equipment as if a real emergency had occurred.

Safety is our top priority

Pipelines are the safest way to transport the energy Canada and the world need. In fact, Canadian transmission pipelines are among the safest in the world.

In 2019, Canada’s 118,500-kilometre network of transmission pipelines moved 100 per cent of Canada’s natural gas and 92 per cent of Canada’s onshore crude oil production to the people who need it.

Out of 1.7 billion barrels of oil transported by CEPA members, a total of 9.4 barrels were spilled and all were recovered. While this is only a tiny percentage of oil transported, no amount spilled is acceptable to CEPA members, who work toward a common goal of zero incidents.

CEPA members work together to continuously improve what are already among the highest safety standards, and best safety records, in the world. Over 38,000 kilometres of transmission pipelines were inspected from the inside in 2019, and over 2,000 integrity digs were performed to check any anomalies identified. Hundreds of exercises were performed to ensure CEPA member companies’ emergency response teams are prepared. Over $1.5 billion was spent on monitoring to ensure that your energy was delivered safely.

Canada and the world will need natural gas and oil long into the future, and CEPA members transport these resources in the safest, most responsible way.